Mediation As A Compliance Technique

Abstract

The purpose of this article is to demonstrate the benefits that mediation methodology can bring to the creation of an environment of corporate integrity. This methodology can prove to be useful in preventing and resolving external conflicts within an organization and an important resource for identifying and avoiding internal relationship problems, preventing conflicts of understanding or breakdowns in dialogue from becoming important damages or losses in relevant actions into organizations.

The perpetuation of conflicts is harmful to an organizational culture, especially when they are camouflaged in, unacknowledged, undeclared and unresolved. To provide training in conflict resolution, by the exploration of scenarios offered in mediation techniques, taking advantage of specific knowledge that favors the investigation of real needs and the most significant aspects for decision-making, it is possible to provide security to the agents involved and the meaning routing unit.