Project Team Vision and Communication: Challenges in Automation Project Management
DOI:
https://doi.org/10.37497/revistafapad.v5id.article.88Keywords:
Project Management, Stakeholders, Collaborative Tools, Project Documentation, Remote Teams, CommunicationAbstract
Objective: This article aims to analyze the main challenges faced in managing industrial automation projects in an integrator company, with special focus on stakeholder management, remote communication, and the use of collaborative tools.
Method: The study followed a qualitative and exploratory approach, using semi-structured interviews with project team members and the project manager, participant observation, and analysis of internal company documents. Data triangulation was used to validate the findings.
Results: The study identified several challenges, including fragmented project vision, communication difficulties in remote work, lack of access to schedules by team members, and frequent changes in technical specifications. Implemented solutions—such as the use of the MS Project web version, Microsoft Teams, and standardized documentation—showed improvements in collaboration, organization, and team efficiency.
Conclusion: The research concludes that the use of collaborative tools, structured communication practices, and accessible documentation are critical success factors in managing automation projects in remote environments. Continuous investment in training
Downloads
References
Albream, F., & Maraqa, M. (2019). The impact of adopting e-collaboration tools on knowledge management processes. Management Science Letters, 9(7), 1009-1028. Disponível em: http://www.growingscience.com/msl/Vol9/msl_2019_92.pdf
Amorim, F. B., & Tomaél, M. I. (2011). Gestão da informação e gestão do conhecimento na prática organizacional: análise de estudos de casos. RDBCI: Revista Digital de Biblioteconomia e Ciência da Informação, 9(1), 1-22. https://doi.org/10.20396/rdbci.v8i2.1931
Araújo, T. M. D., & Lua, I. (2021). O trabalho mudou-se para casa: trabalho remoto no contexto da pandemia de COVID-19. Revista Brasileira de Saúde Ocupacional, 46, e27. https://doi.org/10.1590/2317-6369000030720
Arunprasad, P., Dey, C., Jebli, F., Manimuthu, A., & El Hathat, Z. (2022). Exploring the remote work challenges in the era of COVID-19 pandemic: review and application model. Benchmarking: An International Journal, 29(10), 3333-3355. http://www.emerald.com/insight/content/doi/10.1108/BIJ-12-2021-0737/full/html
Barrero, J. M., Bloom, N., & Davis, S. J. (2023). The evolution of work from home. Journal of Economic Perspectives, 37(4), 23-49. https://www.aeaweb.org/articles/pdf/doi/10.1257/jep.37.4.23
Bartsch, S., Weber, E., Büttgen, M., & Huber, A. (2021). Leadership matters in crisis-induced digital transformation: how to lead service employees effectively during the COVID-19 pandemic. Journal of Service Management, 32(1), 71-85. https://doi.org/10.1108/JOSM-05-2020-0160
Borissova, D., Dimitrova, Z., & Dimitrov, V. (2020). How to support teams to be remote and productive: Group decision-making for distance collaboration software tools. Information & Security, 46(1), 36-52. https://procon.bg/system/files/4603_collaboration_software_tools.pdf
Brynjolfsson, E., Horton, J. J., Ozimek, A., Rock, D., Sharma, G., & TuYe, H. Y. (2020). COVID-19 and remote work: An early look at US data (No. w27344). National Bureau of Economic Research. http://www.nber.org/papers/w27344
Cabrera, A., & Cabrera, E. F. (2002). Knowledge-sharing dilemmas. Organization Studies, 23(5), 687-710. https://doi.org/10.1177/0170840602235001
Cabrera, E. F., & Cabrera, A. (2005). Fostering knowledge sharing through people management practices. The International Journal of Human Resource Management, 16(5), 720-735. https://doi.org/10.1080/09585190500083020
de Oliveira Vieira, T. (2020). O contributo da gestão de documentos na gestão do conhecimento nas organizações: uma abordagem exploratória. Em Questão, 26(3), 327-350. https://doi.org/10.19132/1808-5245261.327-350
Dyer, J. H., & Nobeoka, K. (2000). Creating and managing a high‐performance knowledge‐sharing network: the Toyota case. Strategic Management Journal, 21(3), 345-367. https://doi.org/10.1002/(SICI)1097-0266(200003)21:3<345::AID-SMJ96>3.0.CO;2-N
Fernandes, R. G., da Silva, L. F., & Vils, L. (2023). Distributed team cognition and collaborative problem-solving in project management. International Journal of Managing Projects in Business, 16(6/7), 713-742. https://doi.org/10.1108/IJMPB-05-2023-0100
Francisco, J. E. N., & Gambarato, V. T. S. (2020, October). Ferramentas colaborativas e de comunicação em home office. In IX JORNACITEC-Jornada Científica e Tecnológica. Disponível em: http://www.jornacitec.fatecbt.edu.br/index.php/IXJTC/IXJTC/paper/view/2388/2888
Geraidine, R. S., & Silva, L. F. (2025), Healthcare ecosystem integrated project management oriented to the patient journey: a systematic literature review. International Journal of Managing Projects in Business, ahead-of-print. https://doi.org/10.1108/IJMPB-10-2024-0237
Hacker, J. V., Johnson, M., Saunders, C., & Thayer, A. L. (2019). Trust in virtual teams: A multidisciplinary review and integration. Australasian Journal of Information Systems, 23. http://orcid.org/0000-0003-1425-1970
Juliani, D. P., Juliani, J. P., Bello, J. D. S. A., & de Souza, J. A. (2012). Modelo para construção de base de conhecimentos sobre projetos suportado por ferramentas colaborativas. Revista de Gestão e Projetos: GeP, 3(3), 277-290. https://dialnet.unirioja.es/descarga/articulo/5078065.pdf
Lanubile, F., Ebert, C., Prikladnicki, R., & Vizcaíno, A. (2010). Collaboration tools for global software engineering. IEEE Software, 27(2), 52-61. https://cdn.vector.com/cms/content/consulting/publications/Ebert_CollaborationTools_IEEESoftware_2010V27N2.pdf
Lomas, C., Burke, M., & Page, C. L. (2008). Collaboration tools. Educause Learning Initiative, 2(11). http://www.ccti.colfinder.org/sites/default/files/PreService_International/resources/KD/M4/U4/Collaboration%20Tools.pdf
Marques, D., de Sá Freire, P., dos Santos, A. V., & Valente, A. M. (2017). Gestão do conhecimento na documentação de projetos: um método para aperfeiçoar os esforços e a aprendizagem coletiva. Sistemas & Gestão, 12(4), 436-446. https://doi.org/10.20985/1980-5160.2017.v12n4.1148
Muhammed, S., & Zaim, H. (2020). Peer knowledge sharing and organizational performance: the role of leadership support and knowledge management success. Journal of Knowledge Management, 24(10), 2455-2489. https://doi.org/10.1108/JKM-03-2020-0227
Nogueira, A. M., & Patini, A. C. (2012). Trabalho remoto e desafios dos gestores. RAI Revista de Administração e Inovação, 9(4), 121-152. https://doi.org/10.5773/rai.v9i4.800
Ozimek, A. (2020). The future of remote work. Disponível em: http://dx.doi.org/10.2139/ssrn.3638597
Uhl-Bien, M., Marion, R., & McKelvey, B. (2007). Complexity leadership theory: Shifting leadership from the industrial age to the knowledge era. The Leadership Quarterly, 18(4), 298-318. https://doi.org/10.1016/j.leaqua.2007.04.002
Waizenegger, L., McKenna, B., Cai, W., & Bendz, T. (2020). An affordance perspective of team collaboration and enforced working from home during COVID-19. European Journal of Information Systems, 29(4), 429-442. https://doi.org/10.1080/0960085X.2020.1800417
Xue, Y., Bradley, J., & Liang, H. (2011). Team climate, empowering leadership, and knowledge sharing. Journal of Knowledge Management, 15(2), 299-312. https://doi.org/10.1108/13673271111119709
Downloads
Published
How to Cite
Issue
Section
